Last updated: 27 October 2026
This Privacy Policy explains how SIMYA Aroma Kozmetik San. ve Tic. Ltd. Şti. (“SIMYA Aroma”, “we”) processes personal data collected through www.simyaaroma.com.tr and its forms. It is prepared in line with the Turkish Personal Data Protection Law No. 6698 (KVKK) and, where applicable, the EU General Data Protection Regulation (GDPR).
1. Data controller
SIMYA Aroma Kozmetik San. ve Tic. Ltd. Şti.
Fevzi Çakmak Mah., 10747 Sok., No: 9/1, Karatay / Konya / Türkiye
Email: support@simyaaroma.com · Phone: +90 850 308 2509
2. What data we collect
- Contact details you enter in our forms and quick chat: name, email address, phone / WhatsApp number, company or brand name, website, country.
- Request details: the products you are interested in, order type, business type, sales channels, estimated quantities, timeline, target market, formula or packaging status and your messages.
- Newsletter: your email address and language.
- Technical data: IP address, browser and device information, pages visited and cookies, as described in our cookie notice.
3. Why we use your data and on what legal basis
- To answer your enquiry, prepare offers and follow up on your project or cooperation request (steps taken at your request before a contract / legitimate interest).
- To manage our customer and sales relationship in our customer database (legitimate interest).
- To send our newsletter, only if you subscribe (your explicit consent, which you can withdraw at any time).
- To keep the website secure, prevent spam and understand how the site is used (legitimate interest; analytics cookies only with your consent).
- To meet legal obligations (legal obligation).
4. Who we share data with
We do not sell your personal data. We share it only as needed with: our sales team and group offices (Türkiye, United Arab Emirates and United Kingdom) to handle your request; service providers that help us run the website and communications, such as hosting, email delivery and analytics providers; and public authorities when required by law. If you contact us through WhatsApp, WhatsApp’s own privacy policy also applies.
5. International transfers
Some of our offices and service providers are located outside Türkiye. When data is transferred abroad, we do so in accordance with Article 9 of the KVKK and, where applicable, the GDPR, using the safeguards required by law.
6. How long we keep data
We keep enquiry and customer data for as long as needed to handle your request and our business relationship, and afterwards for the periods required by law. Newsletter data is kept until you unsubscribe. Data that is no longer needed is deleted, destroyed or anonymised.
7. Cookies
Our website uses necessary cookies to work properly and, only with your consent, statistics or marketing cookies. You can change your choice at any time through the cookie settings on the site or in your browser.
8. Your rights
Under Article 11 of the KVKK (and the GDPR where it applies) you have the right to learn whether your data is processed, request information about it, learn the purpose of processing and the third parties it is shared with, ask for incorrect data to be corrected, ask for your data to be deleted or destroyed, object to results arising solely from automated processing, and claim compensation for damage caused by unlawful processing. You can also withdraw your consent at any time.
To use these rights, write to support@simyaaroma.com. We will reply within 30 days at the latest.
9. Changes
We may update this policy from time to time. The latest version is always available on this page.